Software Developer - MS Dynamics 365 CRM Job at Innosystech Inc, Ontario, CA

  • Innosystech Inc
  • Ontario, CA

Job Description

Job Title: Software Developer - MS Dynamics 365 CRM

Location: Toronto, Ontario, Canada

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

  • Experience with Agile methodologies
  • Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Description / Responsibilities / Skills

Description

  • Build a modern online Registration system for both external and internal users.
  • Technology stack: Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal).
  • Configure MS Dynamics 365 for Registration and Permit workflows for Ministry backoffice staff.
  • Integrate backoffice with portal (Java/React) using MuleSoft middleware.
  • Resource expected to work onsite Monday to Friday, 8:00-5:00 PM.

Experience

  • Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration).
  • Experience with power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, and Server-Side templating language Liquid.

Communication Skills

  • Ability to present ideas and suggestions clearly and effectively and in a user friendly manner.
  • Maintain a high level of customer service to both internal and external clients.

Experience & Skill Set Requirements

Technical Skills (40%)

  • Working knowledge with Dataverse design and development
  • Working knowledge of development in Azure technologies
  • Working knowledge of .NET, C#, JavaScript
  • Working knowledge of DevOps, task boards, pipelines, etc.

Experience (40%)

  • Proficiency in all cloud service models: SaaS, PaaS, and IaaS
  • Certifications in Dynamics 365 and Azure are preferred
  • Experience with Agile methodologies including using kanban/task boards
  • Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
  • Experience with both low code development and custom development on Dynamics 365

Communication Skills (20%)

  • Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
  • Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients

Nice to have

  • Prior OPS or Public sector exp.

Job Tags

Monday to Friday

Similar Jobs

SkyWest Airlines

Flight Attendant Job at SkyWest Airlines

 ...About SkyWest SkyWest Airlines, the largest independently owned regional airline, is...  ...Duties The primary role of a SkyWest Flight Attendant is to ensure the safety of our...  ...necessary to travel freely between the United States, Canada, Mexico and the Bahamas... 

Science Applications International Corporation

Physical Oceanographic/Climate Scientist Job at Science Applications International Corporation

 ...research activities focused on an improved understanding of the change and variability of the Atlantic meridional overturning circulation (AMOC) and associated impacts on regional and global scale climate phenomena, which are crucial for interpreting historical records... 

Financecolombia

Pallet Repair Technician Job at Financecolombia

Financecolombia is seeking a Repair Table Operator to repair pallets to quality specifications by following standard procedures. The role involves operating repair equipment, meeting production quotas, maintaining tool condition, and ensuring safety practices are consistently... 

Disa Technologies, Inc.

International Logistics and Expediting Coordinator Job at Disa Technologies, Inc.

 ...International Logistics And Expediting Coordinator The International Logistics and Expediting Coordinator is responsible for coordinating domestic and international shipments of materials, equipment, and components to support production, project execution, and business... 

La Vaquita Flea Market

Security Supervisor Job at La Vaquita Flea Market

 ...Job Description Job Description ~ Armed Security Supervisor La Vaquita Flea Market | Pendergrass, GA Reports to: Director of Operations Employment type: Part-time (weekends only) Pay: Up to $25 per hour, depending on experience About Us La Vaquita Flea Market...